Reassurance for you and your loved ones- your reviews

With our experienced team and five-star reviews, we've got the knowledge , experience and compassion to give you peace of mind and reassurance. 

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We believe in transparency, please take time to look at all our reviews we have received.

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Alcester Home Care started in 2017. The Directors started the care service as they wanted to make a difference to peoples lives and promote joined up working between health care and social care. We've developed our team and our services to provide heartfelt care and bespoke support across Warwickshire and Worcestershire. 

Digital care records for transparency and peace of mind

At Alcester Home Care, we have invested in digital technology. Our care team record all aspects of the care you receive. Alcester Home Care Carers receive a list of activities to complete during the visit and this is presented to the office support team in a live feed so they can monitor events in real time.

Next of kin and Health Care Professional's are also able to access the online system giving peace of mind.

We're regulated by the CQC

Our service is regulated by the Care Quality Commission. This means our services are regularly inspected and assessed against regulatory guidelines. We're delighted to have achieved a 'Good' rating in our first inspection which means we're proven to provide safe, effective, caring, responsive and well-led services.

We carefully select compassionate and committed carer's

Our Care's are recruited for their compassion and empathy as well as their knowledge, skills and experience. We recruit only those who share our values and share our commitments to providing entirely bespoke heartfelt care at all times.

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All employees begin their journey with us with a rigorous recruitment process, throughout which they are assessed from their first telephone interview, through to completion of their compulsory training.